Accounting1 is unavailable

Twinfield Accounting (test)

Partial outage

Resolved

Service is restored.

Incident Duration: 5 minutes.

Action Taken to Resolve/Mitigate Incident: We fixed it.

Confluence Page: <url>

Jul 05, 2024 - 09:20AM (UTC)

Update

We continue to work on the issue.

Next Update: 1 hour.

Jul 05, 2024 - 09:18AM (UTC)

Identified

Issue Summary: Accounting1 is unavailable.

Business/Customer Impact: Existing users can continue, new users cannot.

Cluster Impacted: Accounting1.

Current Actions: Tech team formed. Trying to fix.

Severity: P1

Jira Issue: MTN-12345

Next Update: 1 hour (12pm)

Incident Manager: Adam Bullock

Jul 05, 2024 - 09:09AM (UTC)

Components affected

Twinfield Accounting (test)

Reported on

Fri, Jul 5, 2024 9:09 AM (UTC)

Resolved at

Fri, Jul 5, 2024 9:20 AM (UTC)

Friday Jul 05, 2024