P1 Incident: Classic Functions not working on Accounting1

Partial outage

Resolved

We are pleased to report that this issue is resolved. A Post Incident Review and Root Cause Analysis will be published in due course.

Nov 02, 2023 - 04:13PM (UTC)

Update

The Technical Team continues to investigate this issue. Next update will be in 1 hour.

Nov 02, 2023 - 04:06PM (UTC)

Identified

Unfortunately we have discovered an issue on Accounting1 where Classic Functions cannot be used. When trying to use Classic Functions the user recieves an error. MTN-12345 has been raised for this issue. Adam Bullock is the Incident Manager. The Technical Team has been formed and are working to resolve the issue. Next update will be in 1 hour.

Nov 02, 2023 - 03:41PM (UTC)

Reported on

Thu, Nov 2, 2023 3:41 PM (UTC)

Resolved at

Thu, Nov 2, 2023 4:13 PM (UTC)

Thursday Nov 02, 2023